Customer Engagement Survey
As we are preparing our application to the Ontario Energy Board (OEB) for an approval of electricity distribution rates in 2023, we’d like to hear what matters to you...
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2022 IRM Rate Application
Downlad Milton Hydro's Incentive Rate Mechanism (IRM) Rate Appication for 2022.
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Temporary Changes to LEAP EFA Screening Guidelines for 2021
On July 14, 2021, Ontario Energy Board (OEB) implemented temporary changes to the guidelines used by screening agencies for Low-income Energy Assistance Program – Emergency Financial Assistance (LEAP EFA) applications....
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COVID-19 Energy Assistance Program Winds Down in Ontario
Over the past year, the Government of Ontario has provided $40 million towards the COVID-19 Energy Assistance Program (CEAP) and the COVID-19 Energy Assistance Program for Small Business (CEAP-SB)....
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Hydro Rates are Changing May 1, 2021
On March 25, 2021 the OEB issued its Decision and Rate Order approving Milton Hydro’s 2021 distribution rates effective May 1, 2021....
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COVID-19 Energy Assistance Program (CEAP)
The Government of Ontario is providing support for residential and small business customers struggling to pay their energy bills as a result of COVID-19....
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FAQ – Fixed 8.5 ¢/kWh TOU & Tiered Pricing.
Frequently Asked Questions – January 1, 2021 - Fixed 8.5 ¢/kWh TOU & Tiered Pricing...
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Savings for Commercial and Industrial Customers
Starting January 1, 2021, a portion of renewable energy contract costs will be funded by the Ontario government instead of electricity customers...
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2021 IRM Rate Application
2021 IRM Rate Application...
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New electricity prices for households and small businesses, effective November 1, 2020
New winter electricity prices for households and small businesses, effective November 1, 2020...
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Regulated Price Plan Customer Choice
If you’re a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020...
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2019 Milton Hydro Performance Scorecard
Milton Hydro’s 2019 performance scorecard ...
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Understanding Your Hydro Bills During the COVID-19 Summer
Understanding Your Hydro Bills During the COVID-19 Summer...
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Hydro’s Rates are Changing May 1, 2020
On April 16,2020 the OEB issued its Decision and Order approving Milton Hydro’s 2020 distribution rates effective May 1st....
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Notice of Appointment
We are pleased to announce the appointment of Troy Hare to the position of President and CEO effective August 1, 2020...
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Covid19 - Frequently Asked Questions
Frequently asked questions we are getting...
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Recent Hydro Billing Scam
The “threatening phone call” asks customers to immediately pay their electricity bills via electronic wire transfer or a credit card.
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Public Safety Awareness Survey
Milton Hydro is currently conducting an Electrical Safety Awareness Survey in the Town of Milton...
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Experiencing intermittent power outages
Milton Hydro is experiencing intermittent power outages in the west side of town. Field crews are troubleshooting to locate the problem...
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Ontario Electricity Rebate Q&A
Frequently asked Questions about the Ontario Government made amendments to the Ontario Rebate for Electricity Consumers Act, 2016...
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2020 IRM Rate Application
2020 IRM Rate Application...
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2018 Milton Hydro Performance Scorecard
Milton Hydro’s 2018 performance scorecard ...
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OESP Scam Warning
Warning! Individuals are going door-to-door claiming to represent of the OESP program...
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2019 IRM Rate Application
2019 IRM Rate Application...
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Canada Post mail service disruption announced.
Potential Canada Post Service Disruption...
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2017 Milton Hydro Performance Scorecard
Milton Hydro’s 2017 performance scorecard ...
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Fraudulent Commercial Shut-Off Calls
***SCAM ALERT*** Halton Regional Police warns of fraudulent commercial shut-off calls requesting pre-paid credit card payments.
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Notice of Application
Notice of Application for Standby Rates ...
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Milton Hydro Performance Scorecard
2016 results…
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Possible Scam In Milton Area
Milton Hydro does not have representatives going door-to-door.
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2018 Rate Application
2018 Distribution Rate Application…
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OEB announces decrease to electricity rates
Ontario Energy Board announced that it is decreasing electricity prices for July, 1st 2017
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NEW electricity prices for May 1, 2017
New electricity prices start May 1, 2017
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New Customer Portal
Milton Hydro has launched a new Customer Portal...
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8% Provincial Rebate
Beginning January 1, 2017 …
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Find Your Fit
Free One Week Fitness Pass. Redeem for one consecutive week of unlimited access to our weight rooms and drop-in fitness classes at ...
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Drop-in Program
$1.50 Drop-in Program. at any Town of Milton Facility. Subject to terms and conditions.
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My Milton App
myMilton at your fingertips. Download now...
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2017 Rate Application
November 14, 2016 …
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Distribution Rates Changed
Effective September 1, 2016 ...
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Milton Hydro Performance Scorecard
2015 results …
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Warning: Possible Scam
Milton Hydro has become aware of …
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Notice to Customers
Application for Recovery of Lost Revenue From Conservation Programs
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Possible Canada Post Labour Disruption
IMPORTANT MESSAGE TO CUSTOMERS: Possible Canada Post Labour Disruption impacting delivery of bills and payment of your Electricity bill.
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Survey Results
Public Awareness of Electrical Safety …
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Join Our Feel Good Campaign
For every existing customer who signs up for eBilling, Milton Hydro will donate $10.00 to the Milton District Hospital Foundation.
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Outage Update
Starting at 1:30 pm Milton Hydro will have a 10 min outage affecting customers East of Guelph Line North of 15 Side Rd to complete repairs.
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OEB Warns Consumers of a Possible Scam
The OEB is alerting Ontarians to a possible telephone scam. The OEB has received reports that individuals, claiming to be affiliated with the Ontario Electricity...
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saveONenergy RETROFIT PROGRAM UPDATE
There are currently three types of Linear LED replacement lamps in the market. These include lamps which operate using the existing...
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New Outage Reporting Number
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OESP Application Portal
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Notice to Customers
Milton Hydro has applied to the Ontario Energy Board for an increase in its electricity distribution rates.
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Recent Hydro Billing Scam
Milton Hydro warns customers of phone scams.
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New Customers
Did you remember to set up a contract for service?
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Reconnection Hours
Reconnection hours have changed.
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