A distribution transformer is a device that changes high voltage electricity to lower voltages that are supplied to homes or residential buildings. If mounted on a utility pole, they are called pole-mount transformers.  If the transformers are located at ground level they are known as pad-mounted transformers.

Stay Safe around Transformers


Pad-mounted transformers contain high voltage electrical equipment. For your protection, avoid making
contact with or tampering with a pad-mounted transformer. Also, never allow children to play on or near transformers.

Pole-mount transformers should be treated in the same manner as an overhead power line. Always maintain a safe distance of at least 3 metres (10 feet) from any pole-mount transformer.


Always Allow Access to Transformers

If there is a pad-mounted transformer in your area, please maintain a clear path in front of the unit. The front is where the transformer's door opens and that door should be locked shut. If you notice a damaged or unlocked transformer, contact our Customer Service Team immediately at customerservice@miltonhydro.com or call (905) 876-4611.
Be sure not to obstruct the front of the transformer. Obstructions include fences, shrubs, trees, storage sheds, and so on.  Any obstruction can:
  • Create safety risks to the personnel trying to access the transformer
  • Delay service restoration during power outages
  • Cause problems during routine maintenance of equipment

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