We are committed to upholding a high level of excellence in serving all of our customers, by removing barriers that impede accessibility. We strive at all times to deliver our goods and services in a way that respects the dignity and independence of people with disabilities. The Accessibility for Ontarians with Disabilities Act is an important step towards creating a barrier-free and accessible Ontario by 2025. The Act requires us to address barriers and increase accessibility in the areas of Customer Service, Information and Communications, as well as Employment.

  Integrated Accessibility Policy
  Appendix 1: Multi-Year Plan

Visibility Options


We Want to Hear What You Think!

Your input is valuable in helping us improve the accessibility of our services. You can provide your feedback in the following ways:

Email us via our Contact Form

Call us at (905)876-4611 or toll free at 1-855-848-9489

Complete and mail in the following form(s) to:

  • Milton Hydro Distribution Inc.,
  • Accessibility Officer
  • 200 Chisholm Dr
  • Milton, Ontario, L9T 3G9

  Accessibility Request Form
  Accessibility Feedback Form

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