Now Live! New Chatbot Feature for Enhanced Customer Experience
October 25, 2024
Exciting things are coming!
Our chatbot is now available to help with billing, reporting outages, and more—right at your fingertips!
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New electricity prices for households and small businesses, effective November 1, 2024
October 23, 2024
The Ontario Energy Board (OEB) announced on Friday, October 18, 2024, that the electricity prices for households and small businesses will change as of November 1, 2024, under the Regulated Price Plan (RPP).
At this time the new electricity prices take effect for customers on the Time-of-Use (TOU), Ultra-Low Overnight (ULO), and Tiered price plans. The TOU Winter hours and Tiered thresholds are now in effect, as usual. The ULO hours remain consistent year-round.
Please note that the Ontario government’s Ontario Electricity Rebate (OER) has changed to 13.1%.
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